Community Information Database


Better Business Bureau

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General Agency Information
Name:Better Business Bureau
Alternate Name(s):BBB of Silicon Valley
Santa Clara, San Benito, Santa Cruz, and Monterey
Address:1112 S. Bascom Ave.
San Jose, CA  95128
Driving Directions
Primary Phone:408-278-7400
Fax Number:408-278-7444
Website:sanjose.bbb.org/
Description:We are a private, non-profit organization developed to monitor and report on the business practices of companies. Each BBB is licensed by the Council of Better Business Bureaus, and governed by its own local Board of Directors.

Provides Business Reviews, Charity Reports, Complaint Resolution, Arbitration, Advertising Review Services, Scam Warnings, Trustlink Customer Reviews, an Accredited Business Directory, Auto Line (auto warranty dispute resolution and Lemon Law compliance), a database of online businesses and a resource library with over 100 topics.
Mission:BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:
Creating a community of trustworthy businesses
Setting standards for marketplace trust
Encouraging and supporting best practices
Celebrating marketplace role models, and;
Denouncing substandard marketplace behavior
Programs:Filing complaints against a business:
https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

Military Line: free resources on consumer protection and financial literacy for military families
Languages other than English:None
Accommodations for Disabled:Call for Information
Public Transportation:Available Within Four Blocks
Eligibility:Open to All
Fees:None
Areas Served:Monterey County
San Benito County
Santa Clara County
Santa Cruz County
Funding Source:Memberships
 
Subject Headings
 Arbitration
Consumer Assistance and Protection
Consumer Complaints
Consumer Education
Consumer Issues
Consumer Protection Agencies
Consumer Services
Mediation
Private Nonprofits
This record last modified July 18, 2013

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